Call us
133 233
Enquiries - 7am-8pm, 7 days
Claims - 24 hours, 7 days
For existing claims, please call between 8.30am-5pm, Mon-Fri.
More on how to make a claim.
Not in Australia?
Call +61 8 9264 2222
Email us
We'd love to hear from you. For any questions, suggestions or feedback, simply email us.
Visit us
Find your nearest office.
Need help?
| TTY Service | 133 677 | TTY via National Relay Service ask for 133 233 7am-8pm, 7 days |
|
-
|
||
| TTY Direct | 1300 768 361 | Hearing impaired service ask for SGIO 8am-5pm Mon-Fri |
|
-
|
||
| Website Help | 1300 655 046 | 6am-6pm Mon-Fri, 7am-3pm Sat |
|
-
|
||
| Helpline | 132 900 | 24 hours, 7 days |
|
-
|
||
| Report insurance fraud | 1800 237 283 | Report insurance fraud online |
|
-
|
||
| Credit card payments | 133 233 | Visa & Mastercard 24 hours, 7 days |
Opening hours and direct phone numbers
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIO. When making decisions about the product you should consider the Product Disclosure Statement available from SGIO.
All insurance policies except SGIO Health Insurance and SGIO Travel Insurance, are issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIO. SGIO Health Insurance is provided to you by the insurer MBF Alliances Pty Ltd ABN 89 075 799 236. SGIO Travel Insurance is issued by CGU Insurance Limited ABN 27 004 478 371. For many insurance products, a Product Disclosure Statement is available from SGIO, which you should consider when making decisions about those products.